LAWC Response to COVID-19Posted on
I hope you and your family are healthy and making the best lemonade out of the current situation with Covid19. I want to share a few details about service continuity from Lake Alpine Water Company during this crisis.
First, please be assured that our treatment of the water continues to provide virus inactivation so the water is Covid19 free and safe to drink and use.
Second, water is an essential service, any day of the week or times, so please don’t hesitate to contact us via email or phone if there is any disruption to your service, if you have questions or if you notice anything unusual in the service area. Our staff is working their regular schedule and we can respond promptly.
Third, we understand there may be disruptions to your work and income patterns and therefore, there may be delays or shortcomings in your family budget. Lake Alpine Water Company will not be charging late fees and will not initiate any shut off orders due to non-payment during these months when California is under the ‘stay-at-home- order. If you wish to request a payment plan or provide any updates about your account, please email me at email@example.com.