Archive

  1. Winter Reminders

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    Ready for Winter and Freezing Temperatures

    As the temperatures drop, we recommend turning the water off in your home and draining pipes to prevent freeze damage. Power outages and empty propane fuel tanks are too risky for leaving the heat on when you are not present. Please review your house opening and closing procedures. Remember it’s a TWO – step process: When you arrive, turn water ON and CLOSE the drains. When you leave, turn water OFF and OPEN the drains. It’s also a good idea to leave the faucets slightly open to let air into the system and completely drain the pipes when you leave.  Check that directions for guests are clear to follow. A common mistake is OPENing the drain while the water is ON. This can flush 100 CCF, or about 75,000 gallons of water in 24 hours and it will cost you $900 and a soggy bottom house!

    As always, feel free to call 209-753-2409 or email info@lakealpinewater.com.  Thank you.

    Kimi Johnson, Steven Schnitter and Roger Altadonna

  2. Application for Rate Increase

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    In June 2021, LAWC applied to the California Public Utilities Commission (CPUC) for a 4.3% increase to its general service rates. The CPUC will review all of LAWC’s revenues, expenses and capital improvement expenditures. The CPUC will also review LAWC’s water quality, customer service and overall utility management. A decision is not expected before September 2021. Information about how this would increase your rates and details on how to comment or protest are on this customer notice.

  3. Water Conservation in Bear Valley

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    The good news is the lake will warm up for swimming earlier this year. The bad news is that may happen because the spillway will stop flowing soon. The lake reached capacity and started spilling on April 7, but it won’t last for long after this low snow season. To keep the lake full for recreation, we need to conserve water. Here’s how you can help.

    1. If you notice water surfacing or flowing where it shouldn’t be, please contact us through NextDoor or 209-753-2409 so we can investigate and fix quickly.
    • Comply with Bear Valley CC&R’s that “on your lot only native vegetation, shrubs and growth shall be permitted.” Established native vegetation doesn’t like being irrigated, so outside watering is limited to only newly planted natives that are getting established.
    • Follow these state-wide use prohibitions that are still in effect.
    • No applying water to outdoor landscapes that causes runoff onto adjacent property, non-irrigated areas, private and public walkways, roadways, parking lots, or structures
    • No using a hose to wash motor vehicles unless the hose is fitted with a shutoff nozzle or device that causes it to cease dispensing water immediately when not in use
    • No applying water to driveways and sidewalks – Time to get a good push broom or electric blower!
    • No use of a water in a fountain or other decorative water feature, except where the water is part of a recirculating system
    • No applying water to outdoor landscapes during and within 48 hours after measurable rainfall
    • No use of potable water to irrigate outside of new construction without drip or microspray systems
    • No use of potable water to irrigate ornamental turf on street medians
    • No filling or refilling ornamental lakes or ponds except to sustain existing aquatic life

    Start your conservation practice now, because by 2023 California laws will set a residential indoor use target of 55 gallons a day, per person. Also, with every meter reading, we get alerts about leaks at the service location. If we send you a leak alert email, please investigate and fix the leak as soon as possible.

  4. Spring Updates

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    Although we are hoping to avoid digging through the snow for repairs, we are still hard at work at the water company this winter.

    After a recent cyber related incident at a treatment plant in Florida, our staff attended an informational webinar and contacted our vendors to upgrade our computer system and to improve the security of our remote access capabilities. Second-hand experience is a great and more lenient teacher than a first-hand incident!

    Speaking of first-hand lessons, the plethora of power outages and extended PSPS events have brought to light some electrical and communication issues at the treatment plant and tanks. We are researching backup supplies and alternate strategies so that we are able to thoroughly monitor the system during longer power outages.

    During 2020 all water quality samples were in compliance. The report is now available on the Water Quality page and will be mailed with the April invoices.

    The granular activated carbon filter is working well to remove organics from the water thereby reducing the formation of disinfection byproducts. We have contracted with Waterworks Engineers to make this a more permanent part of our treatment process. Currently in the design phase, we are aiming for installation, along with structural improvements, to be completed in the summer of 2022.

    Thank you for being great customers of LAWC and have an excellent spring!

  5. Winter Season Updates

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    We hope your family and circle of friends were able to enjoy Bear Valley and Bear Lake this summer. Despite COVID-19 hurdles, we had an active summer in the field repairing leaks, replacing service laterals, rebuilding meter boxes and replacing parts on hydrants. We are looking forward to a white winter of delivering clean water and getting ready for next summer’s projects. For more details on Bear Lake and how you can help to keep our tanks full this winter, please click here.

  6. September Updates

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    September Updates

    CPI Increase: On this September invoice, you will notice an increase in both the service fee and the rate for metered water. They increased by 2.3%, the 2019 Consumer Price Index (CPI) margin approved the California Public Utilities Commission. This CPI increase did not affect either the Safe Drinking Water surcharge or the CPUC regulatory fee. Rates were last increased in December, 2018.

    Bear Lake: As summer winds down, please remove your boats and floats from the shores of Bear Lake.

    Leaks: Every autumn, just when we think we fixed all the leaks, something weeps up through the pavement. If you notice water where it wasn’t before, please contact us with the location so we can check it out. If you have received chronic leak alert notices this summer, please try to repair the issue before winter makes it worse.

    We hope your family and friends are safe and healthy and enjoyed a playful summer in Bear Valley!

  7. LAWC Rates increase by Consumer Price Index 2.3%

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    LAWC applied for and the California Public Utilities Commission approved an increase in service rates for water service. The increase accounts for the annual Consumer Price Index (CPI) of 2.3%. New rate schedules are posted on the rates page. Based on the new rates, a singled family home with 2 CCF of water use per month will pay $130.98 instead of $128.62. The rates will be effective on the September invoices.

  8. 2019 Water Quality Report

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    The 2019 Water Quality Report is completed and ready for review.  You can see it here  and it is being mailed or emailed to customers with the May invoice.

  9. LAWC Response to COVID-19

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    I hope you and your family are healthy and making the best lemonade out of the current situation with Covid19. I want to share a few details about service continuity from Lake Alpine Water Company during this crisis.

    First, please be assured that our treatment of the water continues to provide virus inactivation so the water is Covid19 free and safe to drink and use.

    Second, water is an essential service, any day of the week or times, so please don’t hesitate to contact us via email or phone if there is any disruption to your service, if you have questions or if you notice anything unusual in the service area. Our staff is working their regular schedule and we can respond promptly.

    Third, we understand there may be disruptions to your work and income patterns and therefore, there may be delays or shortcomings in your family budget. Lake Alpine Water Company will not be charging late fees and will not initiate any shut off orders due to non-payment during these months when California is under the ‘stay-at-home- order. If you wish to request a payment plan or provide any updates about your account, please email me at info@lakealpinewater.com.

  10. Advice Letter 121 Filing to the CPUC

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    Lake Alpine Water Company (LAWC) is filing Advice Letter 121 with the California Public Utilities Commission (CPUC).

    This letter is a request by LAWC to the CPUC to recover the expenses recorded in the Memorandum Account set up to track legal expenses recorded between 2011 and 2016.

    We had previously filed Advice Letter 120 for the same endeavor, but we withdrew that filing to make some corrections. The updated filing is attached as Advice Letter 121.

    The filing is attached here for your review. Please contact me at 209-753-2409 or info@lakealpinewater.com if you have questions.